- Schedule a Webex Meeting
- Start/Join and Meeting Options
- Webex Spaces and Teams (Messaging)
- The Basics
Get the latest version of the desktop applications.
Get access to Webex support resources. Including documentation, free online training, and community support from your peers.
Learn more about the Recording preferences in your Webex site in Modern View.
Join hands-on, live and interactive introduction to Cisco Webex. Gain a high level overview of how to schedule your meeting, manage audio and share content.
Step-by-step guidance to start a Webex class in Austin (PHR) or San Antonio (MCD) classrooms including a lectern tour, and descriptions of Classroom layout modes, Volumes, Presentation Sharing and Touch Panel Menu controls
San Antonio (MCD)
If you’re captioning your lectures for SSD accommodations, you must also caption all video clips you’ve included in your class
Live class sessions (Zoom, Webex or classroom)
Students who do not use sign language and cannot access information presented orally may need information presented in a visual format. There are several options for making auditory information available in an accessible format through speech to text technology. The two most common are CART and Typewell.
The student will more than likely have this setup already so you can ask them if they are all setup and ready to go. They may ask that their transcriber be invited to the class meeting so they can join and create the captions. This also may have been arranged in advance. Contact the dean’s office for more information.
And see the SSD website for more information on real time transcribing: https://diversity.utexas.edu/disability/communication-access-realtime-translation-cart/
Recordings of live cloud events (Zoom or Webex)
You can download the recording, upload into My Mediasite, and then send it out for captioning to our 3rd party service. Best when you need a 1-Day turnaround (note uncheck “Rush” if only 2 days is sufficient as with preparing lectures in advance. See Step #4 in the document below.).
For more information on uploading videos into My Mediasite see: “Upload New Video” on Step #2
If you need to use Panopto. Request ADA Captioning of a Panopto recording via UT Libraries (please note they have longer turnaround times): https://docs.google.com/document/d/1Xl5YsYQWOE2ZTCul25O-x2m9FGPNbE_dtpxSM3moXJo/edit
Step 2: Upload completed captioning file to the Panopto recording: https://support.panopto.com/s/article/Manually-upload-Captions
UT Libraries Captioning Services: https://captioning.lib.utexas.edu/
UT Captioning for YouTube links and other misc.
UT Captioning (best when you have 10 days lead time (less for ADA submissions)
UT Captioning and Transcription Services’ mission is to create high quality, professional text versions of your audio/visual content. They strive to make the process as easy and efficient as possible.
Note that if your request is an ADA request for a Deaf or Hard-of-Hearing individual, your request will be prioritized with no cost to your department. Turnaround is between 2-5 business days. Please indicate in the notes section of your request that it’s for an SSD accommodation . See below for specific Panopto guidance.
If your request is not an ADA request, UT Libraries can caption and transcribe your materials at $1.00 per minute of video, with a turnaround time of 7 days, or 24 hours for urgent requests with surcharge.
Fill out a request form at https://captioning.lib.utexas.edu
Audio Best Practices
Join from a quiet place
If you have a very noisy background, participants will struggle to hear you clearly, so try to join from a quiet location. This is especially important if you are the presenter.
Muting your audio is a good way to prevent unwanted sound from your environment disturbing the meeting. Sounds such as keyboard strokes, breathing, and background chat maybe more audible to other participants than you realize. Click or tap your microphone icon to mute.
Use a good headset
- The best audio experience is achieved with a good internet connection and a good quality headset.
- Earphones can be used but tend to pick up a lot of background noise, so they are not recommended.
- When using a headset, place the microphone in front of your chin, not in front of your mouth, to avoid heavy breathing sounds.
Have one audio source
If you and your colleagues are planning to join a Webex meeting from the same meeting room, it’s best for everyone to join the web part of the meeting individually from their computers. However, only one audio connection should be made to avoid feedback and echoes.
Designate one person to join the Webex meeting with audio either by dialing in using a phone or by connecting via their PC. Other participants in the same room should join the Webex meeting, and turn on their videos but not connect to audio.
Video Best Practices
Find your light
Good lighting can make all the difference: too much light behind you can make it look like you’re in witness protection, whilst too much light in front can wash you out or create strange shadows. Get it just right by adjusting your curtains or blinds and having a warm light on your desk.
Get your angles right
Position your camera just above eye level. This gives a warm, open look. You might also want to place the camera slightly left or right from your face so that you appear from your favorite angle.
What’s behind you
Think about what’s behind you and in the view of the camera. Clear the clutter and create a backdrop that the people you are meeting with will enjoy seeing. Your background is a great conversation starter and a window to your personality. Don’t want to reveal too much? You can buy pop up screens to hide anything you don’t want others to see.
In a group meeting?
When joining a Webex meeting with a group of people from a meeting room (if not all participants are able to join the web part of the meeting using their laptops), ensure the video camera is directed at the room at large instead of one person. This will make it easier for others to follow the discussion.