The H-E-B Pharmacy/University of Texas PGY-1 Community-based Pharmacy Residency Program was established in 2009 and is dedicated to developing compassionate, confident, clinical providers of enhanced patient care services in a community pharmacy setting.
The program has three residency sites in Austin, Texas, with experiences in patient-centered dispensing, medication therapy management (MTM), disease state education and management, immunizations, health and wellness, pharmacy management, leadership, and teaching.
H-E-B Pharmacy Patient Care Services
Patient-Centered Dispensing - Residents will gain skills to become effective, efficient and competent community pharmacists. Residents will spend 2 days per week in the pharmacy dispensing role. One day will be at their primary pharmacy site and the second at an alternate site in their region.
Immunizations - Residents administer a full spectrum of immunizations as allowed by Texas law both at the pharmacy sites and at off-site clinics.
Health Screenings - Screenings are provided for H-E-B Partners, private employers, and the public including blood pressure, blood glucose, cholesterol, and HbA1c.
Ambulatory Care Experience
The Ambulatory Clinic learning experience is a required longitudinal learning experience in which the residents will gain experience with a wide variety of patients and disease states and be able to apply these skills as a general practitioner pharmacist in the community-based setting. Residents rotate through various clinics approximately one day per week during September through June. This learning experience provides an opportunity to support interprofessional, multidisciplinary, team-based approaches to care.
Medication Therapy Management Services
Residents provide telephonic and in-person Comprehensive Medication Reviews (CMRs) and Targeted Intervention Program (TIPs) patient care services utilizing various platforms at their primary pharmacy site. Additionally, residents will gain MTM telehealth experience through a longitudinal rotation. Residents will work alongside H-E-B Pharmacy partners at the RxEACH, an MTM call center, providing telephonic patient-centered interventions.
Professionalism, Leadership, & Management
Residents will gain the skills necessary to manage a community pharmacy in addition to managing the professional services offered by H-E-B. Residents will interact with regional management and the Professional Services team at the H-E-B home office. The Arsenal is the H-E-B’s home office. Learn more about this unique facility. Additionally, residents will receive funding to attend state and national conferences during the residency year.
Residents will advance community-based practice and patient care by completing multiple projects during their residency year including:
A quality improvement project;
The development, implementation, and evaluation of a new pharmacy service or to the enhancement of an existing service;
A practice innovation or research project.
Teaching, Education, and Dissemination of Knowledge
Residents participate in the College of Pharmacy’s Teaching and Leadership Fellows Program (TLFP). Residents who complete this program receive a certificate of completion. In addition to interacting with APPE and IPPE students, residents will facilitate labs in various courses. There are also opportunities for various educational experience including presentations to pharmacists, nurses, physicians assistants, physicians, other healthcare providers, patients, and the public.
Elective Learning Activities
Elective learning activities are optional enhancements to the residency program in the areas of Academia, Advocacy and Professional Association Management, Compounding, Specialty Pharmacy and Regional Pharmacy Management. Activities are offered based on resident interest and subject to preceptor availability.